Planes, trains, and yes, more trains
I’ve taken a train maybe a dozen times in my life. On the few occasions…
The Bill Never Came (And That Was the Point)
Summer is a time to step away from the daily grind and, hopefully, enjoy some…
Getting People to Talk: What I’ve Learned from 20 Years of Skip Levels
I have held many titles over the years. Manager, Director, GM, COO, and now Consultant….
Recalculating……
There is something quietly disorienting about walking a university campus with your son as he…
Golden Signals
Dogs, Data, and Decision-Making: Lessons from My Two Goldens What my goldens have taught me…
The Unspoken (and Unwritten) Operating System
Over the last month, as I’ve written about the dangers of data, how to ensure…
The Hidden Cost of Ambiguity in Growing Organizations
Most organizations don’t set out to be unclear. Ambiguity creeps in quietly, usually with good…
Most Businesses Don’t Have a Performance Problem, They Have a Decision-Making Problem
As I noted in my previous article, the conversation that “more data doesn’t mean better…
Christmas Memories
I was a child of the 70s, and even now, decades later, Christmas morning still…