Over the last month, as I’ve written about the dangers of data, how to ensure quality decision-making, and avoiding ambiguity, I’m going to conclude this series of articles with a topic that most know is near and dear to me – The Business Operating System. Every organization has an operating system. Most just don’t realize […]
The Unspoken (and Unwritten) Operating System Read More »
Most organizations don’t set out to be unclear. Ambiguity creeps in quietly, usually with good intentions. A role evolves. A process stretches. A decision gets deferred. Someone says, “We’ll figure it out as we go.” And for a while, that works. Then the organization grows. Complexity increases. The same ambiguity that once felt flexible is
The Hidden Cost of Ambiguity in Growing Organizations Read More »
As I noted in my previous article, the conversation that “more data doesn’t mean better leadership” is now out in the open, which naturally leads to the next question. If data doesn’t make decisions, what does? The answer is uncomfortable for some leaders. Judgment. Context. Accountability. And the systems that support them. In other words,
Most Businesses Don’t Have a Performance Problem, They Have a Decision-Making Problem Read More »
