Data Mining

Most Businesses Don’t Have a Performance Problem, They Have a Decision-Making Problem

As I noted in my previous article, the conversation that “more data doesn’t mean better leadership” is now out in the open, which naturally leads to the next question. If data doesn’t make decisions, what does? The answer is uncomfortable for some leaders. Judgment. Context. Accountability. And the systems that support them. In other words,

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Extracting Operational Excellence

As I concluded my last series on Business Operating Systems, I mentioned how I was (over)simplifying the Operational Execution sphere. I spent much of my career in Operations, spanning multiple industries, so I feel well-versed in properly planning and executing in this arena. Realizing that no two companies are identical (people, like fingerprints, make sure

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