Over the last year or two, I’ve had the opportunity to write about Patrick Lencioni’s work and its relevance to a Business Operating System. Today, and over the next few weeks, I’m going to focus on the other aspect of his writing that really drives (yes, pun intended) an organization and an individual. I’ve worked […]
The Power of Lencioni’s Three Virtues Read More »
Every organization has pieces of a system. Weekly meetings here, annual planning there, maybe a dashboard or two scattered around. But the difference between pieces and a system is the difference between noise and music. Over a year ago, I had the opportunity to help a healthcare organization move from “pieces” to a true Business
Connecting the Dots: How a BOS Creates Clarity and Motion Read More »
Imagine if your favourite NFL coach ran your Monday morning ops meeting (yes, that would be Mike MacDonald or maybe Chuck Knox from days gone by). There’d be energy. There’d be clarity. There’d probably be intensity. But above all, there would be structure. Because in football, especially in the NFL, reviewing performance is sacred. It’s
Operating Cadence in The NFL Read More »
Ever tried to microwave a bag of popcorn and waited, hand on hip, for that magical moment when one or two lonely pops suddenly cascade into a flurry of buttery explosions? That’s critical mass. And it doesn’t just happen in physics or snack preparation. It’s a real thing in business – that elusive, powerful point
Critical Mass: The Tipping Point that Changes Everything Read More »
I wrote about the topic of change many years ago and reflected on why it can be so disliked and resisted. I’m back to discuss the same word, but from a different perspective, one of relevancy. This topic occurred to me a few months ago when the question was asked (I forget the context): if
Is Change really a thing anymore? Read More »
Have you ever been pushed in a toboggan or sled, that starts slow, then suddenly it’s going 60 kilometers/hour and you’re hanging on for dear life, trying not to crash into two little three year-olds at the bottom of the hill, or worse, the oncoming truck that’s on the road just past the hill? That,
Scaling Fast, Steering Blind Read More »
Have you ever tried to walk across a freshly waxed floor in socks? That’s not just your lack of grace and coordination (yes, or mine). 🙂 That’s physics. Specifically, friction is taking a coffee break. Friction is one of those everyday miracles we love to hate. Like alarm clocks. Or deadlines. Or the corner piece
The Drag We Never Knew We Needed Read More »
There’s a law in physics that’s always stuck with me, probably because it doesn’t just apply to thermodynamics, but to everything from businesses to relationships to processes and culture. It’s the Second Law of Thermodynamics, and it says this: Entropy never decreases in a closed system. In plain business terms? Without intentional input, things fall
Energy Will Beat Entropy – Every Time Read More »
“Humility isn’t thinking less of yourself, but thinking of yourself less.” That C.S. Lewis quote has followed me around like a gentle nudge on the shoulder throughout my career. As someone who straddles the line between my pointed, efficient German heritage and the more relaxed, community-minded culture of my Nova Scotian roots, I’ve come to
Leading with Less Ego: The Strategic Strength of Humility Read More »
Why clarity, iteration, and calm decision-making matter more than ever. Chaos Isn’t New – But It Feels Different Now We’ve always lived with uncertainty. Twenty years ago, VUCA was the latest buzzword about change and uncertainty. Then it became BANI. Lately, however, the pace and volume of change have been overwhelming, especially in business. Whatever
Structured Thinking amidst Chaos Read More »
