Leadership

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Operational Execution: The only thing constant in life is…

Change is a constant in business (and life), yet it remains one of the most challenging aspects of organizational success. Whether implementing new technologies, restructuring teams, or shifting strategic direction, effective change management ensures smooth transitions, employees remain engaged, and the intended benefits are realized. I first wrote about change in the following article back […]

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Operational Execution: How the battle is won

Strategic goals provide direction, but tactical planning bridges the gap between high-level objectives and day-to-day execution. Tactical plans break down overarching goals into specific actions, deliverables, and responsibilities that can be tracked and adjusted as necessary. Organizations that neglect tactical planning often struggle to translate vision into reality, with teams unsure how to effectively prioritize

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Operational Execution: Where the rubber hits the road

Here we are. Goals have been identified. Responsibilities are assigned. Timelines are set. Key Performance Indicators (KPIs) are in place to track progress. So, what now? Sit back and watch the year unfold. Hardly. A well-structured Business Operating System (BOS) doesn’t stop at setting strategic objectives. The real work lies in execution – turning those

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Strategy Deployment: The Cascading Effect

Once an organization has successfully communicated its strategy, goals, and KPIs, the next challenge is ensuring that these company-level objectives cascade effectively to departments and individuals. They will not always align perfectly with the organization’s goals, nor will all goals cascade to all departments and individuals; however, alignment must still be strongly present. This final

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Strategy Deployment: Finding the right key(s)

Key Performance Indicators (KPIs) are essential measures for tracking progress toward strategic goals and ensuring alignment with an organization’s vision. One of my favourite definitions is: A Key Performance Indicator is a quantifiable metric used to evaluate the success of an organization, department, employee, or process in meeting objectives. KPIs focus on strategic and operational

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The Outsiders

When speaking with people, I often use the terms “sectors” and “industries” interchangeably and incorrectly. Despite the numerous industries I have worked in, there are countless more that I haven’t explored. Interestingly, many industries are worried about using outsiders. Meaning they’d rather rely on those with specific industry experience. Off-topic – I chuckle when I

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