If you’re a child of the 70s or 80s, I’m sure that opening image grabbed your attention. The Schoolhouse Rock series was classic Saturday morning TV (fun and educational). But no worries, I’m not going to start writing about law, government, or politics; there is already enough of that going on. I will discuss evolution […]
When you think of a Business Operating System (BOS) or read my recent articles, you likely think of phases like Strategy Creation, Strategy Deployment, and Operational Execution, or frameworks like Balanced Scorecards, OKRs, or PDSA cycles. These are vital, no doubt, but they’re often treated as procedural rather than cultural frameworks. What if a BOS
Patrick Lencioni’s Books – BOS, Organizational Health or both? Read More »
I last wrote about governance and purposely left a key aspect for a separate article. This article will focus on the related topics of accountability, performance measures, and reviews. I’ll only briefly touch on performance measures, as I discussed them at length in the article on KPIs: Strategy Deployment: Finding the right key(s) Most organizations
Operational Execution: Establishing cadence Read More »
Change is a constant in business (and life), yet it remains one of the most challenging aspects of organizational success. Whether implementing new technologies, restructuring teams, or shifting strategic direction, effective change management ensures smooth transitions, employees remain engaged, and the intended benefits are realized. I first wrote about change in the following article back
Operational Execution: The only thing constant in life is… Read More »
Strategic goals provide direction, but tactical planning bridges the gap between high-level objectives and day-to-day execution. Tactical plans break down overarching goals into specific actions, deliverables, and responsibilities that can be tracked and adjusted as necessary. Organizations that neglect tactical planning often struggle to translate vision into reality, with teams unsure how to effectively prioritize
Operational Execution: How the battle is won Read More »
Here we are. Goals have been identified. Responsibilities are assigned. Timelines are set. Key Performance Indicators (KPIs) are in place to track progress. So, what now? Sit back and watch the year unfold. Hardly. A well-structured Business Operating System (BOS) doesn’t stop at setting strategic objectives. The real work lies in execution – turning those
Operational Execution: Where the rubber hits the road Read More »
Once an organization has successfully communicated its strategy, goals, and KPIs, the next challenge is ensuring that these company-level objectives cascade effectively to departments and individuals. They will not always align perfectly with the organization’s goals, nor will all goals cascade to all departments and individuals; however, alignment must still be strongly present. This final
Strategy Deployment: The Cascading Effect Read More »
Key Performance Indicators (KPIs) are essential measures for tracking progress toward strategic goals and ensuring alignment with an organization’s vision. One of my favourite definitions is: A Key Performance Indicator is a quantifiable metric used to evaluate the success of an organization, department, employee, or process in meeting objectives. KPIs focus on strategic and operational
Strategy Deployment: Finding the right key(s) Read More »
If any of us had a dollar (yes, or a loonie) any time we asked or were asked how we’d like ourselves, or our teams, to perform better, how often would the answer be that dreaded “C” word? I know I’d have enough for a nice meal. Communicating company strategy effectively ensures employees understand it,
Strategy Deployment: The dreaded “C” word Read More »
Late in 2023, I wrote a series of blogs about my experiences implementing Business Operating Systems (BOS) and how their elements can be combined to ensure alignment and performance with the organization’s strategy at every level. Between some of the training material I’ve developed over the years and many of these articles and blogs, I’ve
A BOS as easy as ABC…. Read More »
