Here we are. Goals have been identified. Responsibilities are assigned. Timelines are set. Key Performance Indicators (KPIs) are in place to track progress. So, what now? Sit back and watch the year unfold. Hardly. A well-structured Business Operating System (BOS) doesn’t stop at setting strategic objectives. The real work lies in execution – turning those […]
Operational Execution: Where the rubber hits the road Read More »
Once an organization has successfully communicated its strategy, goals, and KPIs, the next challenge is ensuring that these company-level objectives cascade effectively to departments and individuals. They will not always align perfectly with the organization’s goals, nor will all goals cascade to all departments and individuals; however, alignment must still be strongly present. This final
Strategy Deployment: The Cascading Effect Read More »
Key Performance Indicators (KPIs) are essential measures for tracking progress toward strategic goals and ensuring alignment with an organization’s vision. One of my favourite definitions is: A Key Performance Indicator is a quantifiable metric used to evaluate the success of an organization, department, employee, or process in meeting objectives. KPIs focus on strategic and operational
Strategy Deployment: Finding the right key(s) Read More »
This blog will wrap up the discussion on deployment frameworks, but not on the entire deployment phase. I’ll open it again with the usual background information. Let’s examine how a fictional company, Concentric Circle Corp (CCC), a mid-sized technology firm looking to scale its business, can use Balanced Scorecards, OKRs, or Hoshin Kanri to Drive
Strategy Deployment: Rounding out the foundations Read More »
No, I’m not referring to BOS or BSC this time, although the acronym I will use has become almost as universal as ABC in the business community. Before diving into the next framework, I want to provide a reminder of the back story: Let’s examine how a fictional company, Concentric Circle Corp (CCC), a mid-sized
Strategy Deployment: Another three-letter term Read More »
As I wrote in my last post, I’m starting this multi-part series of blogs assuming the Strategy Creation phase is complete. This is partly because my expertise is greater after this stage but also because I’m well aware of the turmoil, friction, and bitter disagreement that can arise when discussing strategy vs strategy planning vs
Strategy Deployment: The Forgotten Phase Read More »
Late in 2023, I wrote a series of blogs about my experiences implementing Business Operating Systems (BOS) and how their elements can be combined to ensure alignment and performance with the organization’s strategy at every level. Between some of the training material I’ve developed over the years and many of these articles and blogs, I’ve
A BOS as easy as ABC…. Read More »
When speaking with people, I often use the terms “sectors” and “industries” interchangeably and incorrectly. Despite the numerous industries I have worked in, there are countless more that I haven’t explored. Interestingly, many industries are worried about using outsiders. Meaning they’d rather rely on those with specific industry experience. Off-topic – I chuckle when I
I’ve written much about Business Operating Systems (BOS) and how they form the framework for strategy development, deployment, and execution. It is many chain-linked and aligned processes, cascading throughout a company’s functions, teams, and individuals. They operate in alignment with the organization’s core values and purpose (or mission), which are typically identified at the very
Is Your SMB ready for a BOS? Read More »
As I concluded my last series on Business Operating Systems, I mentioned how I was (over)simplifying the Operational Execution sphere. I spent much of my career in Operations, spanning multiple industries, so I feel well-versed in properly planning and executing in this arena. Realizing that no two companies are identical (people, like fingerprints, make sure
Extracting Operational Excellence Read More »
