Operations

Strategy Deployment: The Cascading Effect

Once an organization has successfully communicated its strategy, goals, and KPIs, the next challenge is ensuring that these company-level objectives cascade effectively to departments and individuals. They will not always align perfectly with the organization’s goals, nor will all goals cascade to all departments and individuals; however, alignment must still be strongly present. This final […]

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Strategy Deployment: Finding the right key(s)

Key Performance Indicators (KPIs) are essential measures for tracking progress toward strategic goals and ensuring alignment with an organization’s vision. One of my favourite definitions is: A Key Performance Indicator is a quantifiable metric used to evaluate the success of an organization, department, employee, or process in meeting objectives. KPIs focus on strategic and operational

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Strategy Deployment: Rounding out the foundations

This blog will wrap up the discussion on deployment frameworks, but not on the entire deployment phase. I’ll open it again with the usual background information. Let’s examine how a fictional company, Concentric Circle Corp (CCC), a mid-sized technology firm looking to scale its business, can use Balanced Scorecards, OKRs, or Hoshin Kanri to Drive

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The Outsiders

When speaking with people, I often use the terms “sectors” and “industries” interchangeably and incorrectly. Despite the numerous industries I have worked in, there are countless more that I haven’t explored. Interestingly, many industries are worried about using outsiders. Meaning they’d rather rely on those with specific industry experience. Off-topic – I chuckle when I

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Is Your SMB ready for a BOS?

I’ve written much about Business Operating Systems (BOS) and how they form the framework for strategy development, deployment, and execution. It is many chain-linked and aligned processes, cascading throughout a company’s functions, teams, and individuals. They operate in alignment with the organization’s core values and purpose (or mission), which are typically identified at the very

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Extracting Operational Excellence

As I concluded my last series on Business Operating Systems, I mentioned how I was (over)simplifying the Operational Execution sphere. I spent much of my career in Operations, spanning multiple industries, so I feel well-versed in properly planning and executing in this arena. Realizing that no two companies are identical (people, like fingerprints, make sure

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Linking the chain

As the final installment in the series, it’s time to bring everything I’ve written together to provide a cohesive framework that supports your business. We’ve discussed some key elements to bring a company’s vision to life. Strategy development, deployment, and execution. Change management and communication tools. Individual performance management. Scattered throughout the posts have been

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