Service

The Outsiders

When speaking with people, I often use the terms “sectors” and “industries” interchangeably and incorrectly. Despite the numerous industries I have worked in, there are countless more that I haven’t explored. Interestingly, many industries are worried about using outsiders. Meaning they’d rather rely on those with specific industry experience. Off-topic – I chuckle when I

The Outsiders Read More »

Senior Leadership – It’s not about the title

I’m using the term “KISS” more frequently of late. I’m not sure if my mental capacity is degrading or if we’re in an environment where people want to add their spin on things for unneeded complexity (and maybe some silliness). Is “new and different” always better? I’ll be the first to say it’s often worth

Senior Leadership – It’s not about the title Read More »

Extracting Operational Excellence

As I concluded my last series on Business Operating Systems, I mentioned how I was (over)simplifying the Operational Execution sphere. I spent much of my career in Operations, spanning multiple industries, so I feel well-versed in properly planning and executing in this arena. Realizing that no two companies are identical (people, like fingerprints, make sure

Extracting Operational Excellence Read More »