Over the last year or two, I’ve had the opportunity to write about Patrick Lencioni’s work and its relevance to a Business Operating System. Today, and over the next few weeks, I’m going to focus on the other aspect of his writing that really drives (yes, pun intended) an organization and an individual. I’ve worked […]
The Power of Lencioni’s Three Virtues Read More »
Small teams don’t have time to waste. Resources are tight, priorities compete, and the idea of “data-driven decisions” often sounds great, until you’re knee-deep in dashboards and spreadsheets with no clear next step. I’ve seen it firsthand. Numbers get collected because we’re supposed to collect them. Reports are built because someone requests them. But what’s
From Data to Action: A Playbook for Small Teams Read More »
Every organization has pieces of a system. Weekly meetings here, annual planning there, maybe a dashboard or two scattered around. But the difference between pieces and a system is the difference between noise and music. Over a year ago, I had the opportunity to help a healthcare organization move from “pieces” to a true Business
Connecting the Dots: How a BOS Creates Clarity and Motion Read More »
Imagine if your favourite NFL coach ran your Monday morning ops meeting (yes, that would be Mike MacDonald or maybe Chuck Knox from days gone by). There’d be energy. There’d be clarity. There’d probably be intensity. But above all, there would be structure. Because in football, especially in the NFL, reviewing performance is sacred. It’s
Operating Cadence in The NFL Read More »
If you’ve felt a subtle shift lately, with conversations increasingly turning toward touchdowns, fantasy football, and Super Bowl predictions, you’re not alone. Sure, hockey holds a special, almost sacred place in the Canadian heart (Go Flyers!), but there’s no denying the unique thrill the NFL generates each year. It’s that time when casual fans and
Why Sundays Become Something Different in the Fall Read More »
One of the most common frustrations I hear from operations leaders, especially in fast-growing companies, is this: “I know my teams are working hard. But I can’t see where the effort is going. And finance is on my case.” This story starts in that exact spot. A tech company on the rise. A capable ops
Hard Work Isn’t the Problem – Blind Spots Are Read More »
My opening disclaimer: I’m not a certified PMP (Project Management Professional), although I have read portions of the PMBOK on multiple occasions. My formal training in PM methods dates back to the mid-late 90s, and maybe it’s my strong analytical side, but I’ve always found sorting through constraints, priorities, risks, timelines, and dependencies to be
Methodology Madness: Why Managing Projects Isn’t About the Buzzwords Read More »
Ever tried to microwave a bag of popcorn and waited, hand on hip, for that magical moment when one or two lonely pops suddenly cascade into a flurry of buttery explosions? That’s critical mass. And it doesn’t just happen in physics or snack preparation. It’s a real thing in business – that elusive, powerful point
Critical Mass: The Tipping Point that Changes Everything Read More »
I wrote about the topic of change many years ago and reflected on why it can be so disliked and resisted. I’m back to discuss the same word, but from a different perspective, one of relevancy. This topic occurred to me a few months ago when the question was asked (I forget the context): if
Is Change really a thing anymore? Read More »
Have you ever been pushed in a toboggan or sled, that starts slow, then suddenly it’s going 60 kilometers/hour and you’re hanging on for dear life, trying not to crash into two little three year-olds at the bottom of the hill, or worse, the oncoming truck that’s on the road just past the hill? That,
Scaling Fast, Steering Blind Read More »
